Our Team
Helping healthcare
achieve
process improvement
using IT
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Our leaders are all career healthcare managers with backgrounds at hospitals, HIS companies and consulting firms. Our staff come from multiple disciplines from clinical, administrative and financial and IT.
Clifton K. Jay, President
- Over 25 years in healthcare information systems and operations management
- Information system planning, selection, contracting and implementation
- Noted for his implementation strategies and
integrating process redesign and IT
- Former vice president at national healthcare
consulting firms, hospital association consulting
subsidiary, and manager for multi-hospital system
- MS and BS in Industrial Engineering/Operations Research, Syracuse University, graduate studies at MIT Sloan School of Management, candidate for professional engineering
- Board member and past-president of N.E. HIMSS, active HFMA
member
Mary Ann Keane, M.S., R.N., Vice President
- Over 24 years in healthcare informatics, nursing
administration, and quality improvement
- Information system planning, selection,
contracting and implementation, skilled facilitator
- Successes in redesigning methods for on-line
care planning and documentation
- Former director of nursing, medical/surgical and
maternal child health at teaching hospital
- MS Management, Lesley College, BS Nursing, U.
Massachusetts
- R.N., HIMSS, NISCNE, FONE
L. Susan Conway, RHIA, Vice President
- Over 25 years in medical record management
- Operations and workflow management for patient access and medical records
- Former HIM/medical records director at Boston
teaching and community hospitals, and Executive
Director of the N. E. Health Information Management
Conference
- MBA, Suffolk University, BA, U. of
Massachusetts, Certificate in Medical Record
Administration from Northeastern University
- AHIMA delegate and MHIMA, and former instructor
at Northeastern University
Kathleen Maguire, Director
- Over 25 years in healthcare finance and
information systems
- CIO/ Director experience combined with consulting for planning, selection, and
IS implementations for hospitals and physician
practices
- General financial and revenue cycle background
facilitates redesign for new systems
- Former corporate IT director at 6-hospital system,
IS director at Boston teaching hospital, and PM/
applications consultant at two major HIS software
vendors
- BS in Business Administration, Worcester State College
- Program committee of NE HIMSS
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